Decision details

Traditionally as a partnership we have been data rich but insight poor, over reliant on service data to inform our thinking without being sufficiently grounded in the lived experience of residents - we are beginning to take a more blended approach but this is still in the early stages of development.

Approval is given by this decision record for the local authority to commission on behalf of Team Doncaster partners an external organisation, with a national reputation for excellence in the field, to conduct customer insight generation work to focus on the health and social care of adolescents and all adults.
The budget for the research is £140k overall. This sum will be met from within the Better Care Fund. The specification for the work will be put out to tender, with quotes being considered on a split of 70% quality and 30% cost. We are proposing to send this to organisations who have specific specialism and experience in running similar pieces of work.

No other options were considered.