Issue - decisions

2017/7/PH - Customer Insight Research

16/03/2018 - 2017/7/PH - Customer Insight Research

Approval is given by this decision record for the local authority to commission on behalf of Team Doncaster partners an external organisation, with a national reputation for excellence in the field, to conduct customer insight generation work to focus on the health and social care of adolescents and all adults.
The budget for the research is £140k overall. This sum will be met from within the Better Care Fund. The specification for the work will be put out to tender, with quotes being considered on a split of 70% quality and 30% cost. We are proposing to send this to organisations who have specific specialism and experience in running similar pieces of work.