Decision details

1718195 - SAIDSEND support officer

Decision Maker: Director of People

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

A service analysis has outlined many areas in which the service is not currently meeting its statutory obligations. Without this post there is minimal capacity within the SAIDSEND team to provide the IASS to the number of families which are requestting it. The role of the SAIDSEND support officer is to be first point of call for families contacting the service over the phone/email. They will provide initial information and advice and keep records of all contact that has taken place.

Decision:

Approval is given by this decision record for the local authority to recruit a SAIDSEND support officer at Grade 5 for an initial period of 3 months by agency and up to 8 months pending the conclusion of the functional review to provide business support and phone call triage to the SAIDSEND service.

Alternative options considered:

Option 1 - do not meet capacity needs and continue to not meet statutory obligations.

Option 2 - recruit full time post to ensure needs are met in the long term

Option 3 - recruit fixed term, temporary post to meet immediate business need. (preferred option)

Publication date: 11/07/2018

Date of decision: 22/12/2017

Accompanying Documents: