Decision Maker: Director of People
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
A service analysis has outlined many areas in
which the service is not currently meeting its statutory
obligations. Without this post there is minimal capacity within the
SAIDSEND team to provide the IASS to the number of families which
are requestting it. The role of the SAIDSEND support officer is to
be first point of call for families contacting the service over the
phone/email. They will provide initial information and advice and
keep records of all contact that has taken place.
Approval is given by this decision record for
the local authority to recruit a SAIDSEND support officer at Grade
5 for an initial period of 3 months by agency and up to 8 months
pending the conclusion of the functional review to provide business
support and phone call triage to the SAIDSEND service.
Option 1 - do not meet capacity needs and
continue to not meet statutory obligations.
Option 2 - recruit full time post to ensure needs are met in the
long term
Option 3 - recruit fixed term, temporary post to meet immediate
business need. (preferred option)
Publication date: 11/07/2018
Date of decision: 22/12/2017
Accompanying Documents: