Decision Maker: Executive Director of Corporate Resources
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Former Tenants Arrears (FTAs) are managed by
one FTE in the Income Management Team. The processes undertaken are
driven by a workflow within the Universal Housing (UH) System. The
UH process follows the Rent Collection and Arrears Recovery Policy
and the Former Tenants Arrears Procedure.
To write off the former Tenants Arrears (FTAs)
as set out in Appendix A.
Option 1 - Leave the accounts within the suite
of Former Tenants Arrears Accounts. No further recovery action can
be taken on the acounts
Option 2 - Write off the accounts (recommended). The accounts can
be reinstated if the tenant makes contact with SLHD and collection
activity would commence.
Publication date: 09/10/2018
Date of decision: 17/09/2018
Accompanying Documents: