Decision details

AHWB.055.2019 - Agile Technology

Decision Maker: Assistant Director Commissioning and Contracts.

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


There are in excess pf 30 active conversation points/bubs across the borough. The primary aim of these is to provide prevention, early intervention support closer to where people live in a familiar community setting. Information, Advice and Guidance (IAG) are key elements in the delivery of this approach.

The principle operation of conversation points has in the main been carried out by Council staff with support and involvement at some venues by volunteers. However, this is beginning to change as we move forward. The purchase and installation of technology has the real potential to be a cost effective community based solution, whereby access to universal support services can be sourced with little to no external facilitation support. The Voluntary, Community and Faith sector are well placed to deliver this offer and are often seen by residents as trusted support services, therefore best placed to respond to residents. Key to the ongoing successful roll-out is the need to ensure we provide a high level of customer service and in order to do so it is important that we have the right 'tools' for the job.


To support the purchase and installation of technical solutions in community venues.

The Technology Governance Board (TGB) have supported the proposal for the purchase and installation of agile technology in community venue to support the delivery of the Community Led Support model (CLS)

A budget of up to £45k has been allocated from the Capital fund agreed to support the delivery of Community Led Support.

Alternative options considered:

Option 1 - Install Wi-Fi at non Doncaster Council building (not supported)
Option 2 - Agile technology in community venues to support the delivery of the Community Led Support model (CLS) (supported)

Publication date: 12/02/2020

Date of decision: 17/12/2019

Accompanying Documents: