Decision details

In 2014, the Council entered into a contract with Virgin Media Business for the provision of Network Services using ‘Yorkshire and Humber Publish Services Network’ (YHPSN) for a period of 5 years with options to extend the contract for a further +1 +1 years. All contract extensions
have been utilised and will end on 28th February, 2021.
A request for information and a subsequent statement of requirements were published via CCS on the RM3808 Lot 3 framework in June 2020.
This enabled potential service providers to respond and present their commercial offers for a WLR
this resulted in Virgin Media Business scoring highest and therefore becoming the preferred supplier.
The decision is to now grant a direct award on RM3808 Lot 3 CCS framework to Virgin Media Business for a 3 year contract commencing 1st March, 2021 until 28th February, 2024.

Using the Crown Commercial Services (CCS) RM3808 Lot 3, to procure a direct award for the provision of network telephony services to include Wholesale line rental (WLR) connections

Alternative 1 - Do nothing
This is not an option as we need to ensure ongoing service provision of network telephony services.
Alternative 2 - Transferring to a new supplier
The cost of change was presented as part of the statement of supplier requirements and was scored accordingly. Transferring to a new supplier added a significant amount to the overall cost of the contract, with high migration and project management costs being incurred in transferring
network telephony services to a new supplier. These additional costs outweighed any value that transferring to a new supplier might bring.