Decision details

In 2014, the Council entered into a contract with Virgin Media Business for the provision of mobile phone & data services through the ‘Yorkshire and Humber Publish Services Network’ (YHPSN) for a period of 5 years with options to extend the contract for a further +1 +1 years. All contract extensions have been utilised and will end on 28th February, 2021.

A request for information and a subsequent statement of requirements were published via CCS on the RM3808 Lot 6 framework in June 2020. This enabled potential service providers to respond and present their commercial offers for a mobile phone & Data service provision over the next 3 years. These responses were collated, assessed and scored on cost and quality; this resulted in Virgin Media Business scoring highest and therefore becoming the preferred supplier.

The decision is to now grant a direct award on RM3808 Lot 6 CCS framework to Virgin Media Business for a 3 year contract commencing 1st March, 2021 until 28th February, 2024.

Using the Crown Commercial Services (CCS) RM3808 Lot 6, to procure a direct award for the provision of Mobile Voice & Data Services for a 36-month period.

Alternative 1 - Do nothing
This is not an option as we need to ensure ongoing service provision of mobile telephony & data services.

Alternative 2 - Transferring to a new supplier
The cost of change was presented as part of the statement of supplier requirements and was scored accordingly. Transferring to a new supplier added a significant amount to the overall cost of the contract, with high migration and project management costs being incurred in transferring mobile services to a new supplier. These additional costs outweighed any value that transferring to a new supplier might bring.