Agenda item

The report provided the Panel with an overview of the plans and arrangements that Doncaster Council had in place to respond to the heatwave experienced in July 2022.  Information was provided on how the Council helped partner agencies and the welfare arrangements in place to ensure responding staff were kept safe. It also outlined how the Council and its partners supported vulnerable residents and presented recommendations for future preparedness and response.

John Billings, Group Manager from South Yorkshire Fire and Rescue attended the meeting to provide further details on their response to the heatwave.

A discussion took place that included the following areas;

Council's plans and arrangements for responding to the heatwave in Summer 2022 - It was explained that the Council had a duty of responsibility for civil contingency and therefore provided a co-ordination role.  Reference was made to what had been learnt within communities from the floods experienced in 2019.

In terms of the heatwave, it was explained that forecasts from the Met Office had been closely monitored alongside any alerts that came through.  It was explained that there was a heatwave contingency plan setting out actions at different levels of alerts.  When alert level 3 and 4 were reached, a Tactical Co-ordination Group (TCG) meeting was called at an early stage, ensuring that arrangements were in place to provide an appropriate response.  It was continued that the Local Resilience Forum (LRF) who had a coordinating function across South Yorkshire, also called a multi-agency meeting, which was fed into by Doncaster Council.

Council Staff - Members heard how the feedback from staff within the Council had been positive and that staff had been agreeable to the changes made.  It was noted that services should already have risk assessments in place to take into account adverse weather.  It was explained that such changes included minimised service delivery and back-up to cover shorter days, so that staff were not exposed to extreme heat.  Members heard that reminders were sent to Heads of Services around reviewing risk assessments and work patterns for their staff.  It was outlined that other options for staff to take, included booking annual leave, starting and finishing work earlier and working from an office base. 

Provision of Water – Members were informed that there were 100 free refillable water stations across Doncaster.  It was acknowledged that no further action had been required around access to water and if needed, the TCG and LRF could facilitate and co-ordinate that.  Assurances were provided that the Council was aware of those residents who were vulnerable, had medical needs or access issues should they require further support.

Vulnerable Residents – Members questioned how Members were supported during the heatwave, particularly those receiving care in their own homes and across adult social care.  It was explained that over 3000 additional deaths had been reported across the country during the 5 heatwave periods in 2022.  It was recognised that the most vulnerable people included men, those with Dementia or Alzheimer’s and over 70s.  As part of a set of actions (dependent upon the level of alert), it was explained that the Council had begun working with those at a higher risk which could have included checking up on those that were vulnerable to review their set up and reinforce advice.  It was explained that where adult social care were involved, Council staff were asked to also check room temperatures and access to water.  Members were told that the advice in a care home was to identify a cooler space to move residents to.

Wildfires – In reference to the wildfire incidents that took place across Doncaster (including Sprotbrough, Auckley and Clayton), it was noted, that the incident was an unprecedented event that took place across the country and sporadic where they were happening.  It was commented that those wildfire incidents were not started deliberately but were taking place in areas near large standing crops in remote locations and was difficult to avoid in the future.

In reference to prioritising 999 calls during the heatwave, it was explained that priority would always be given to life risk as part of a tiered approach.  It was outlined that at that time, robust protocols would have been put in place for when incidents may stack up.  It was explained that if there had been no follow up calls, then that incident would be stacked, however, if there had, then that incident would be resourced appropriately.  Members heard that during the heatwave, officers were mobilised to assess the incident before committing appliances. 

Reference was made to mechanisms that could be implemented as part of planning policy, similar to those around flood zones, regarding separation distances close to crops or vegetation.

August Heatwave – An outline was provided around how the TCG had revised its preparations for the August heatwave (following the July heatwave).  It was explained that learning implemented following the July heatwave included; improved communications with Managers and staff, signed advice from Action Deafness and finally, reviewing individual risk assessments and Well at Work statements.

High Rise Flats – Members asked about the impact that the heatwave had on residents in flats on the top floor of a building, which was on the south facing side.  Members were told that from a Council perspective, it was about issuing advice from local and national guidance.  It was stated that the TCG or LRF had not been made aware of any particular issue raised by residents in those positioned flats.   It was felt that such issues should be considered going forward as there were people who could be vulnerable in there for a sustained period of time.

The Assistant Director for Housing and Sustainability shared details of a pilot programme recently started with the Yorkshire and Humber Climate Commissioner.  The pilot involved all Yorkshire and Humber Councils coming together to work through issues in relation to climate change and to consider how services could be adapted.  Members were informed that the Panel might wish to invite Officers back at a later date to update them on the learning that has taken place.

Road Conditions – Regarding the impact of the heat on roads, it was explained that the focus was about monitoring those roads repaired during the last 2 years, as this was where the biggest risk would be.  Members were informed that there was now a binder top coat available that could be used as part of the surface dressing process, providing a greater resistance to high temperatures and reducing the risk of surface stressing on existing and new roads.

Role of Residents – It was explained by the fire service that when an incident was called in, operators would ‘challenge’ certain aspects of the call to assess whether it required a full response.  Members were informed that there were small incident units to deal with more minor incidents, one of which was based in Rossington.  It was acknowledged that in extreme circumstances members of the public may asked to become involved with an incident, although it was acknowledged that they would often assist without being asked.  It was noted that the main driver around generating community involvement as part of the response was safety, although it was felt there was an opportunity for those considered as community advocates to become involved.  It was commented that although there were nationally prescribed processes for Flood Wardens and flood plans, there was nothing similar in place for fire.

Resources – It was recognised that Emergency Planning was much wider than the Council and could always benefit from further additional funding and resources. 

Risk of Open Water – It was explained that there was an ongoing process around swimming and the education of children swimming in open water (including making sure every child in the Borough could swim).  It was noted that there was a whole set of media messages being used that were reinforced at a local level and in particular followed the South Yorkshire Fire and Rescue media alerting approach.  These also helped frontline Council and other partner teams to make them aware of the key locations. 

Members heard that regular patrols took place in areas known to have open water swimmers and people were advised not to go into the water.  It was explained that there were specialist response crews for those sites to make sure that any risk information was up-to-date so that any incidents could be handled quickly.  

Animal Welfare – Members were told that there were no specific incidents reported in terms of either domestic pets or farm animals.   Members heard that steps taken would include liaising with the relevant arm of DEFRA and receiving guidance.  Reference was made to animal breeders and animal boarders who would have licensed conditions that needed to be adhered to.  It was noted that the Council would not normally have any control in relation to domestic pets and any incidents would be addressed through liaison with the RSPCA.   It was considered that in general, people were aware of the impact of the heatwave on their pets and responded accordingly.

Air Quality – It was shared that as a result of the heatwave and temperature build-up, evidence demonstrated that there had been an impact on air quality through particulates.  It was explained that when air quality deteriorates it would cause a national alert and there were none during the heatwave and therefore no additional action needed to be taken. 

What Had Worked Well - It was stated that from an employer perspective, this included flexibility around start and finish times, welfare checks, positive working between social care staff and better communication and engagement with Heads of Service and Managers with frontline staff. 

It was noted that sharing information had been encouraging, although there it was considered important that the Council should be more involved with live data and understanding the true position of where we were and what realistically could be achieved.  It was felt that overall the Council worked well with partners and blue lights with perhaps some learning to be taken around debriefs.

Members were informed that a debrief and an after action review was carried out by the Tactical Coordination Group (TCG) with recommendations being embedded into future preparedness and response. From an Emergency Planning perspective, it was explained that they were looking at reviewing the membership of TCG meetings to ensure that the right people were there, and to undertake some pre-emptive planning to make sure that they have the list of the people needing to be there in advance of an incident.  It was added that they would also be reviewing the plans in place with a view to implement the learning from that.

Members heard that the severity of temperatures had been underestimated and going forward should now convince people to take the necessary action.  It was noted that we needed to be aware of the increase in the number of places and people in temporary accommodation (such as through the dispersal of asylum seekers refugees), and to be aware of the locations of those buildings to ensure that the relevant agencies could be involved.

From a fire service perspective, it was felt that a great deal had been learnt such as the ability to handle 999 calls.  It was continued that from a local perspective they had started to review their plans and ensure that there were specific ones for extreme heat and flooding.

RESOLVED that the Panel note the information provided.