Former Tenants Arrears (FTAs) are managed by
one FTE in the Income Management Team. The processes undertaken are
driven by a workflow within the Universal Housing (UH) System. The
UH process follows the Rent Collection and Arrears Recovery Policy
and the Former Tenants Arrears Procedure.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 09/10/2018
Decision due: 17 Sep 2018 by Executive Director of Corporate Resources
Contact: Susan Cook Email: Susan.Cook@stlegerhomes.co.uk.