Issue details

Since 2008, the Council has used outside agencies for the collection of a number of its debts including Council Tax, Business Rates, Sundry Debts, Parking debts and Housing Benefit over payments.
The most recent contract for these services was awarded from the 25th January 2016 for a maximum period of 4 years. The contract was procured under 000587 YPO Enforcement Agency DPS Model call off framework. The contract is due to expire on the 24th January 2020.
As central funding to local government continues to reduce, it is now more important than ever to maximise income collection. In order to recover these unpaid amounts, professional enforcement services may be required, as permitted under various legislation. This knowledge and skills is outside the existing specialisms of the Council, meaning that 3rd party organisations are required in this area. By obtaining specialist Enforcement Agency firms, the Council should be able to take the required action more effectively, potentially recovering unpaid amounts or minimising future losses.
The YPO framework has been replaced by framework 000953 and by re-procuring using the framework the Council will continue to actively pursue its debts using specialist services.