Issue details

The Digital Council Programme have undertaken a complete business process re-engineering exercise to identify current operating model and areas for improvement across all business processes and the introduction of digital capability across all aspects of the service creating operational efficiencies.
Lots of time is currently spent by the team collating and checking fees accrued by funeral directors for funerals administered by the team. This technology will mean that charges are automatically calculated and there is no need to check through every aspect of each service to ensure invoices are correct.