Issue details

A service analysis has outlined many areas in which the service is not currently meeting its statutory obligations. Without this post there is minimal capacity within the SAIDSEND team to provide the IASS to the number of families which are requestting it. The role of the SAIDSEND support officer is to be first point of call for families contacting the service over the phone/email. They will provide initial information and advice and keep records of all contact that has taken place.